300 helps insurance companies improve the claims and repair delivery process, especially when catastrophic events put pressure on resources. More than 60% of insurance customers cancel their policies or jump ship to other providers when claims are handled poorly. While they tend to ignore billing when things are smooth, one bad experience can send them elsewhere. When hailstorms hit, for example, your average length of rental can jump from 8 days to 13.
This is why it’s so important to manage the claims process and deliver high-value services at critical moments. The 300 Advantage ensures that claims and repairs are never delayed. When your customer is happy, we’re here to help, and you retain business.